Intel RealSense not detected

jfwillaert
jfwillaert New Member Posts: 5 ✭
edited October 2018 in UP Squared Hardware Specification

Want to use micro-USB3 for Realsense-intel-3D. Impossible ... Even with this cable https://up-shop.org/up-peripherals/22-usb30-otg-cable.html
an idea ?

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Answers

  • jfwillaert
    jfwillaert New Member Posts: 5 ✭

    It's like the data transfer function was not activated. Is that possible ?

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  • eduncan911
    eduncan911 Administrator, Moderator Posts: 157 admin

    @jfwillaert said:
    Want to use micro-USB3 for Realsense-intel-3D. Impossible ... Even with this cable https://up-shop.org/up-peripherals/22-usb30-otg-cable.html
    an idea ?

    @jfwillaert said:
    It's like the data transfer function was not activated. Is that possible ?

    Hello and welcome to the forums.

    Can you plug the RealSense directly into one of the USB3 ports?

    Could you also provide more information about your setup?

    • Which Intel RealSense camera do you have?
    • BIOS version on the UP Squared?
    • Reset BIOS to Factory Defaults?
    • What operating system you are trying to use?
    • If windows, what version of the UP drivers did you install?
    • Any other relative information.

    By default BIOS settings, all 3x USB3 ports operate at the full 5 Gbps speed.

    Ps, I also changed the title of your post as it had your email address. "Intel RealSense not detected"

    Eric Duncan - UP Evangelist - My thoughts are of my own free will

    Answered? Please remember to mark the posted answered to highlight it for future visitors!

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  • jfwillaert
    jfwillaert New Member Posts: 5 ✭

    Hi thank's for your interest. I use RealSense Intel D435 camera. The three USB3 classic are ok.
    I want to use the fourth the micro USB 3 and it don't seem activ.

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  • MatAff
    MatAff New Member Posts: 18 ✭✭

    @jfwillaert I've worked with the RealSense camera quite a bit, and I know it's very sensitive to the cable that's being used. (See many posts on the intel RealSense forum)

    I have run a RealSense on the UP board. I used the connector that was provided with the UP board. (The small blue one, I believe it goes from a male 10 pin type B to a female Type A. I then used the original RealSense cable to connect the RealSense.

    As a side note, even though Intel states only the original cable should be used, I did find a replacement cable that works:
    https://www.ntcdistributing.com/usb-3-1-type-c/a-to-c/usb-3-1-a-male-to-c-male-cable/

    Good luck!

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  • jfwillaert
    jfwillaert New Member Posts: 5 ✭

    Thank's but for the classic USB3 I don't have problem's ... that's for the micro-USB3 otg ... regards

    jf

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