Installation of WIN10_32 - Step_1 drivers fails

Steve · August 2016

I installed the 32 bit bios in order to install 32 bit windows 10. After installation I tried installing the MS WINDOWS 10 32BIT DRIVERS PACKAGE. I copied the driver folder to my desktop after the installation failed a couple of time, because I saw that was an issue with the 64 bit driver file. But I continue to have the same failure. Can any help with the reason? I have included the log file.

Thanks,

Steve

Gary Blake · August 2016

There were no issues for me with the 64 bit drivers. I'm using win 10 desktop in my workshop with one of these and its perfect for the job!

Steve · August 2016

I didn't have any issues with the 64 bit drivers either. It only after I switched to the the 32 bit system did the issue occur.

Jacky Kuo · August 2016

Hi,
The driver on below link may help:
http://www.aaeon.com/en/p/up-board-computer-board-for-professional-makers#downloads

Steve · August 2016

Thanks! I'll give that a try.

Elwin Kamp · September 2016

I am also facing the same issue as described. Please see attached log.
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Michael · September 2016

I am having the exact same problem. The installation fails with the error in the log:

Unable to pre-install driver file: C:\Users\Myname\Desktop\WIN10_32\Drivers\Graphics\igdlh.inf - error code 3758097155

I have pulled the WIN10_32 folder out of the "Step_1..." folder thinking that could be the issue, but no luck.

I'm dead in the water at this point.

Mike

Jacky Kuo · September 2016

Could you help to try this package?
https://www.dropbox.com/s/rb3fnh13kgef5u6/Win10_32.rar?dl=0

Elwin Kamp · September 2016

The installation of that driver package installed successful, thanks.
In the same RAR file there is also a folder with a dummy driver, that 'installs' all-but-one unknown device.

Jacky Kuo · October 2016

Do you mean here is sill one unknown device?

Jacky Kuo · October 2016

Do you mean here is still one unknown device?

Elwin Kamp · October 2016

Yes, there is an Unknown device listed below Other devices in Device Manager. When I open properties of the Unkown device the location is listed as: "on Intel (R) Serial IO I2C ES Controller". But, the UP board functions OK from what I can see.

Jacky Kuo · October 2016

In my case, I can 'install' all unknown device with dummy driver.
This extra unknown device may produced by old driver.
Would you mind to reinstall Windows and reinstall driver?

Jacky Kuo · October 2016

Add some information:

If you have 'Bridge Device' with exclamation mark, please try to update your windows 10 then the driver will be installed.
(Via 'windows icon' -> 'Settings' -> 'Update & Security' -> 'Update')
Or enter 'device manager', to manually install bridge device driver through internet.
Please 'Right click' on 'Bridge device' -> 'Update Driver Software' -> 'Search automatically for updated driver software' to install.

About four 'unknown device', they can be installed with dummy driver.

Installation of WIN10_32 - Step_1 drivers fails

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