Missing connector to connect a WiFi module
Hello, I have a "UP gateway" and a WiFi connection "WiFi kit for UP". But when I follow the installation instructions(UP GWS01 WiFi module installation SOP)
I found out that I don't have a connector on the board, even though it should be there. So I can't connect the board and the WiFi module. I'm not sure if this is a standard HW setting or some HW error. Or is this a missing functionality of the board? if I solder my own connector, would it work?
Answers
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Hi Kubaanek,
could you share with us the P/N and serial number of this UP Gateway. We will investigate this issue.
Thanks,
UP Team -
Thanks for reply, here is the gateway tag:
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@FredyHsu said:
Hi Kubaanek,could you share with us the P/N and serial number of this UP Gateway. We will investigate this issue.
Thanks,
UP TeamHello, do you have any information for me?
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Hi @Kubaanek ,
Sorry for the late response. We have identified that this is a production issue. Please apply the RMA for us to rework. We will arrange the rework soonest we got the unit.
I will pass this serial number information to our RMA team first.
thanks,
Fredy -
Hello, thanks, before I send you the device back, can you estimate how long it will take?
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