USB Voltage
AndreaCaselli
New Member Posts: 4 ✭
I have a UPBoard that does not cut off power to the USB ports during shutdown. I compared the settings of the bios with another one that works correctly. What do you recommend?
Answers
-
Can you share the Board revision from the product ID available in your shop purchase?
What is the BIOS version?
What is the other board that works correctly?
-
UP Board UP-CHT01-A10-0216
s.n. C19514186
Firmware WG120A11CL (custom)
the card that works correctly is the C19514187, same model, same firmware -
if the other board is exactly the same, then you should issue a RMA request
-
how can I send this request?
-
if you bought it from the UP-shop, you can do directly from your profile under RMA Case Manager
