can't install OS / the board doesn't respond

Pritam Ghanghas

Hi

I am trying to setup my up board. Recently received. But it is simply not working. As I power up upboard logo comes up and after that nothing no matter what I do. I have USB plugged in and I have tried pressing F7 nothing happens. Though sometimes a few colored screens cycle through on screen if I keep pressing the F7 repeatedly even before the up board logo comes up.

Things I have tried so far
1. Different usb sticks.
2. DIfferent keyboards
3. Differnt displays
4. Using different options in RUFUS image creater. like MBR and GPT.
5 I have tried simply using dd to create the pen drive

No luck, I have started to believe that there is something very wrong with hardware. The only thing that I have not tried yet is a different power supply. But I doubt anything wrong with supply as the current power supply is rated at 5v 3A. And I use the same supply for raspberry pi 2/3 all the time. It is USB type, for pi I use the micro usb cable. In case of up board I plug the usb to barrel type cable with the same supply.

Regards,
Pritam

Marcello

Try disconnecting the battery for 15 minutes to reset cmos mem and try again. Also, be patient.

intuityRensch

hello,
i have the same problem.

my up board (2g/16g) is brand new. it starts up, shows the up logo, and that's it. nothing happens.

shouldn't it go into bios even without a usb stick plugged in?

i tried several power supplies, i disconnected the battery for several hours but no change.

i'd appreciate any help.

thanks,

L

intuityRensch

ok i got it.

after finding this post: https://forum.up-community.org/discussion/763/hung-in-splash-screen-up-bridge-the-gap#latest

when it's hung in the splash screen, i had to wait for about 30min, then it went into bios …