UP Xtreme with Net Plus hangs when trying to wake from Sleep or Hibernate

jaymanjayman New Member Posts: 34

So after I connected a Net Plus card to my UP Xtreme I can no longer wake it from Sleep (S3) or Hibernate (S4). When I try to wake the system by pressing the power button, the power LED turns on and the fan speeds up, but the displays never turn on and the system never boots into Windows. I have to hold the power button to force the system to shut down, and then I can boot it up again.

When I remove the Net Plus card, wake from S3/S4 works correctly.

Anyone have that same experience? Is there a solution or workaround available?

Comments

  • DCleriDCleri Administrator, AAEON Posts: 1,083 admin

    hello @jayman

    I have noticed you opened another topic about it: https://forum.up-community.org/discussion/4362/wake-from-s3#latest

    but on this one you mention that S3 is working for you (also S4), except when on Netplus, can you confirm it is the case?

    Also does your Netplus use the external cable or just the 100pin?

  • jaymanjayman New Member Posts: 34

    Yes, 2 different issues. Without Net Plus, I can resume from S3/S4, but only by pressing the power button, not by moving the mouse or hitting a key on the keyboard (which should be possible as well).

    With Net Plus, the system hangs when resuming from S3/S4 (via pressing the power button) and requires a forced shutdown and full reboot. And yes, I do have the EEPROM cable connected.

    PS: I also created another issue about SS not working on the Net Plus USB 3 port. It said that topic had to be approved by a moderator. Would you be so kind and post it for me please?

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