wake from S3

jayman
jayman New Member Posts: 66 ✭✭
edited July 2020 in UP Xtreme Troubleshooting and FAQs

After entering S3 (sleep), I'm unable to wake my UP Xtreme via USB keyboard or mouse input, only by pressing the power button.

Is that expected behavior or is there some setting (BIOS or OS) that needs to be adjusted for this to work?

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  • jayman
    jayman New Member Posts: 66 ✭✭
    edited October 2020

    I was wondering if anyone had the same experience? I'm running Windows 10 on the UP Xtreme by the way.

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  • rogertsai(AAEON)
    rogertsai(AAEON) New Member Posts: 350 ✭✭✭

    @jayman
    Due to the hardware design, the USB power will be turned off in S3 (sleep) state. Therefore, "Wake on USB" is not supported.

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  • rogertsai(AAEON)
    rogertsai(AAEON) New Member Posts: 350 ✭✭✭

    @jayman
    You can work around this issue by connecting a "Powered USB Hub" if you really want to use "Wake on USB"

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  • jayman
    jayman New Member Posts: 66 ✭✭

    Thanks Roger! I followed your suggestion and connected a powered USB hub, but no luck. I still can't wake the computer via keyboard or mouse, only by pressing the power button.

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  • jayman
    jayman New Member Posts: 66 ✭✭

    So there's no way to make Wake on USB work, even with a powered hub?

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  • rogertsai(AAEON)
    rogertsai(AAEON) New Member Posts: 350 ✭✭✭
    edited March 2021

    @jayman
    In S3 sleep mode, I can wake the UPX board via keyboard/mouse with my powered USB Hub. So, please make sure that your USB hub is already connected to an external power supply and enable "Allow this device to wake the computer" under device manager for your keyboard or mouse.

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