No screen activity upon power-up

Sam V · June 2019

Hello,

I purchase an UP board as a part of the Robotics Development Kit (SKU:953143) from Intel Click store (Order# CLK00226215) on 08/15/2017. I only had only one opportunity to power on the board, and it has been sitting in my hobby box ever since. I did not install the operating system to date. Finally, I got over the inertia and tried to install Ubilinux. When I powered the board, I could not see anything on the HDMI screen. The fan and blue LED seem to turn on.

Has my board gone bad? I am surprised that the board can go bad even without doing anything. My Raspberry Pi and Beaglebone have gone through a similar treatment, but they seem to work just fine. Is there a way to revive the board, or is fit for a paperweight now?

I noticed that this board has a BIOS/CMOS battery unlike my Pi/Bealgebone - is there a likely hood that the board will not boot if the battery is dead? I thought a dead battery should atleast show me the UP splash screen on boot until POST.

I know its late, but is there a way I can request an RMA from AAEON(ASUS) or INTEL? Since I bought this from Intel Click store, I am totally confused about what to do! Feels like 230$ down the drain

Any help, inputs or suggestions to revive the board will be helpful.

Best regards,
Sam V

Sam V · July 2019

Its interesting to see that there is no response whatsoever on this topic. Anyway, I figured out that this is something to do with BIOS configuration for the north bridge. I was using a panel (1024x600) over HDMI and apparently, one need to tinker the BIOS to support. I have now convinced myself that I am never going to buy an UP product ever again!