Up Board don't recognize eMMC.

IOANNIDIS

I have an purchased 1 UP gateway, ATOM x5-Z8350.w/4G memory,32G eMMC board.w/ VESA plate. I have use the board for max 60 hours and then i stored the board in the box. When i try to power it up again after 5 months the board was stuck in a constant loop (black screen, up board screen, reboot). When i tried to investigate the incident, i went into bios and at the boot section didn't find the eMMC there was no boot option available. At the South/ North bridge i see that the board have 4G of ram but at the section when it should see the eMMC is says NOT INSTALLED / DISABLED.

I have update the bios with the latest version but the problem continue to exist.

Any idea how to fix it?

DCleri

Hi @IOANNIDIS

Please try the following steps: https://wiki.up-community.org/Not-Booting_or_Powering-Up

Then if the eMMC is not visible yet (from the BIOS), fill an RMA request from the shop.

IOANNIDIS

Hi. After following the instructions the board don't power at all. I can't find any problem with the PSU.