Intel RealSense not detected

jfwillaert · October 2018

Want to use micro-USB3 for Realsense-intel-3D. Impossible ... Even with this cable https://up-shop.org/up-peripherals/22-usb30-otg-cable.html
an idea ?

jfwillaert · October 2018

It's like the data transfer function was not activated. Is that possible ?

eduncan911 · October 2018

@jfwillaert said:
Want to use micro-USB3 for Realsense-intel-3D. Impossible ... Even with this cable https://up-shop.org/up-peripherals/22-usb30-otg-cable.html
an idea ?

@jfwillaert said:
It's like the data transfer function was not activated. Is that possible ?

Hello and welcome to the forums.

Can you plug the RealSense directly into one of the USB3 ports?

Could you also provide more information about your setup?

Which Intel RealSense camera do you have?
BIOS version on the UP Squared?
Reset BIOS to Factory Defaults?
What operating system you are trying to use?
If windows, what version of the UP drivers did you install?
Any other relative information.

By default BIOS settings, all 3x USB3 ports operate at the full 5 Gbps speed.

Ps, I also changed the title of your post as it had your email address. "Intel RealSense not detected"

jfwillaert · October 2018

Hi thank's for your interest. I use RealSense Intel D435 camera. The three USB3 classic are ok.
I want to use the fourth the micro USB 3 and it don't seem activ.

MatAff · October 2018

@jfwillaert I've worked with the RealSense camera quite a bit, and I know it's very sensitive to the cable that's being used. (See many posts on the intel RealSense forum)

I have run a RealSense on the UP board. I used the connector that was provided with the UP board. (The small blue one, I believe it goes from a male 10 pin type B to a female Type A. I then used the original RealSense cable to connect the RealSense.

As a side note, even though Intel states only the original cable should be used, I did find a replacement cable that works:
https://www.ntcdistributing.com/usb-3-1-type-c/a-to-c/usb-3-1-a-male-to-c-male-cable/

Good luck!

jfwillaert · October 2018

Thank's but for the classic USB3 I don't have problem's ... that's for the micro-USB3 otg ... regards

jf

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Intel RealSense not detected

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