Audio drivers not working

Stefan Fintea
Stefan Fintea New Member Posts: 5

Hello
The Windows audio drivers provided in the Downloads section are useless. I've installed them and... still no sound.
Connecting to the internet and searching for drivers online was also unsuccessful, so right now the UP Xtreme has no audio output.
How can I fix this issue?
Thank you

Comments

  • ApeiChen
    ApeiChen New Member, Moderator, AAEON Posts: 23 admin

    @Stefan Fintea

    Hi Stefan,

    Did you see your audio in device manager?
    Or did you connect a monitor via HDMI?

    Since it should have audio output even you didn't install any driver in Win 10, could you help to check above questions?
    If possible, posting some screenshots and photos is better.

    Many Thanks.

  • Stefan Fintea
    Stefan Fintea New Member Posts: 5

    Device manager looks like this: https://i.imgur.com/i7rSaML.png . Let me know if you'd like screenshots of something in particular and I'd be glad to provide anything you need.

    Both a monitor with speakers and wired headphones are connected to the board

  • ApeiChen
    ApeiChen New Member, Moderator, AAEON Posts: 23 admin

    Could you also take a screenshot of the installation failure for us?
    We'll check it with our members.
    Thank you.

  • Stefan Fintea
    Stefan Fintea New Member Posts: 5

    @ApeiChen That's the strange part, the installation doesn't fail, but doesn't seem to do anything either. When it ends and even after a reboot, Device Manager looks the same (like in the above picture)

  • garyw
    garyw New Member, Moderator, AAEON Posts: 83 admin

    In Windows OS please try to disable DSP in Bios, press del key to enter BIOS setup menu when system boot up.
    PWD: upassw0rd
    CBR->CHIPSET->PCH-IO->HD Audio->DSP

  • Stefan Fintea
    Stefan Fintea New Member Posts: 5

    YES! Thank you! Audio works now!

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