UP 4000 freeze

itoile

Good morning,

Following a recent purchase of an UP4000 , programmed under linux ubuntu server makes me encounter a daily problem on the card.
My flash card.
Problem raised: my display remains blocked, a video that turns in the background this freeze, the date and time this freeze, impossible to interact on the touch and navigate etc.
I unplug it, plug it back in, and it’ll reset until the next failure.

Do you already have this problem? memory is not enough? heat problem?

My customer is really on top of my benefit and will terminate.

Can you get back to me on this quickly, please,

HarryChiu

Hi Sir

Sorry for late reply.
Could you please provide me more information??
Such as ambient temperature、memory、Linux server LOG、OS & Bios & Linux & Kernel version.

The CPU has a temperature protection mechanism, it will make system to reboot when temperature is over specification.

Best Regards,
Harry Chiu