New Xtreme i11 Dead on Arrival, need support

edj999
New Member Posts: 2 ✭
Sorry, I seem to have posed this in the wrong discussion. Noob here. Hope this post gets a response.
I have been trying to power up my new i11. I tried the barrel jack with a 12V/10A power supply, as well as a standard PC ATX PSU. The i11 is completely unresponsive. No lights, no fan, nothing. Is this board DOA?
This is the memory I have installed: https://www.amazon.com/gp/product/B097QK6M3W/ref=ppx_yo_dt_b_asin_title_o01_s01?ie=UTF8&psc=1
I also have the WiFi/BLE (CN12) and Hailo (CN13) modules installed, and a SATA III SSD drive connected and powered via the i11.
My monitor is connected via DVI and my keyboard and mouse via USB 2.0.
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