PC unable to turn on after using

Kaw_Ming_Jun0302
Kaw_Ming_Jun0302 New Member Posts: 1 ✭
in UP Xtreme Troubleshooting and FAQs

I have purchased 3 units of UP Xtreme i5 Board. When I supplied 24V to three of them and tried to turn on the board by pressing the Power Button, one of the boards did not turn on. Power button did not glow and the fan did not turn on. We were also facing the same issue on another two boards after being used for a period of time. Any suggestions or should I proceed to RMA process?

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  • Pratik_Kushwaha
    Pratik_Kushwaha Guest Posts: 123 ✭✭✭

    Hi @Kaw_Ming_Jun0302 ,

    Please contact our RMA process(either shop or vendor from whom you have purchased the product) and provide more information regarding the products you have issues (add pics, detailed problem description). Our shop representative will reach out to you shortly after that.

    Thanks,
    Pratik

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