UP-Board "enter password"

Hi. I'm running Ubuntu 18.10. After many reminders to upgrade to 19.04, I let it go ahead and upgrade. All is good and runs fine. Problem is, it keeps running and doesn't shut down or reboot. I decided to put 18.10 back on however, pressing ESC or F7 I'm stuck at the "Enter Password". Many attempts. So I deleted the boot partition and restarted it with the USB Ubuntu 18.10 and it worked. It booted from the USB automatically. Works fine. Back in business. I could never get into the Bios. Not sure if I should cancel RMA request. Seems I should be able to go into Bios to change boot order. Suggestion would be great.

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