UP^2 board stopped working after a while (No Video output, board takes only 0.1A)

Hi everyone
As the manufacturer told Mouser that I have to ask for a solution here in order to proceed with the warranty case, I'm now doing this.
I have a UP^2 board which worked smoothly for several weeks. Then suddenly it stopped working. When I turn on the power supply, the UP^2 board takes only 0.1A and there is no Video output. I already removed the battery over a weekend (with detached power supply of course) and reinserted it to reset the BIOS, but without any success.
Do you have any idea, how I can further troubleshoot?
Comments
-
Think about it. If you had bought a new car, the engine stops working after a few weeks and the car dealer tells you to go search on some internet forum for a solution so you could fix the engine yourself. You'd tell him he is out of his mind, right? That is also what you should tell Mouser. They sold you a new product which suddenly stopped working (without any wrongdoing on your part, I am assuming). In such a case they are required by law to issue an RMA. Period.
Categories
- 301 All Categories
- 104 Announcements & News
- 51 Product News - New Product/Product Change Notice/ End-of-life
- 184 Welcome Developers!
- 52 Unboxing & Project Sharing
- 24 Tech Updates
- 547 UP Products
- 1 UP Xtreme i12
- UP Squared Pro 7000
- 1 UP Element i12 Edge
- 10 UP Squared V2
- 25 UP 4000
- 23 UP Xtreme i11
- 34 UP Squared 6000
- 44 UP Squared Pro
- 140 UP Xtreme
- 819 UP Squared
- 1.4K UP Board
- 89 UP Core Plus
- 221 UP Core
- 3 UP Xtreme Lite
- 43 UP AI Edge
- 215 Starter Kits & Peripheral