The Device Manager of my Windows10 PC cannot show USB COM port of UP Square

TatsujiShimokawabeTatsujiShimokawabe New Member Posts: 4

I have bought UP Square board from AAEON. But I cannot start Arduino Creative. Because the Device Manager of my Windows10 PC cannot show USB COM port of UP Suquare.
Can you tell me how to install UP Suquare USB driver ?

Inte Edison shows answer accoding to https://software.intel.com/en-us/get-started-edison-windows-32-step2

Step 2: Install USB Drivers

In this step, you will run two installers to enable USB features between your Intel Edison board and your Windows* computer.

1.Install the Intel Edison Board USB Drivers
Run the standalone driver installer for Windows* to install several USB drivers such as:
•Composite Device Class (CDC) for programming the board via the Arduino* IDE
•Remote Network Driver Interface Spec (RNDIS) for Ethernet over USB
•Device Firmware Upgrade (DFU) for updating firmware on devices

2.Install FTDI* CDM drivers
Install serial drivers, available from FTDI Chip*, to allow your computer to communicate with USB serial devices, including the Intel Edison board.

Are you running Windows* 64-bit?
You will find it more convenient to use the setup tool to install all USB drivers (plus flash firmware) within a single installation wizard. Go to the Windows* 64-bit Getting Started Guide.

Install the Intel Edison Board USB Drivers

Animated gif: Running the Intel® Edison Board USB Drivers

1.Get the latest Windows* Standalone Driver from software.intel.com/iot/hardware/edison/downloads listed under the driver software heading.

Direct file link:
At the time of writing, the latest Windows* Standalone Driver was 1.2.1.

2.Double-click the downloaded EXE file to launch the installation wizard.

But UP square doesn't show answer accoding to https://software.intel.com/en-us/upsquared-grove-getting-started-guide-create-account

Step 2: Connect to Arduino Create*

In this step, you will:
•Sign up for Arduino Create*
•Install the Arduino plugin on your host computer
•Verify your board's connections
•Upload the Arduino connector to your board
•Name your board

Configure the UP2* Board
1.On your host computer, go to https://create.arduino.cc/getting-started/up2. Then click Login.

Note: If you don’t already have an Arduino Create account, follow the onscreen instructions to sign up. You'll need to activate your account and log into the site using your new account.

2.If this is your first time using Arduino Create, you’ll be asked to install the Arduino plugin. Follow the onscreen instructions to install the Arduino plugin.

Note: If you get an error message saying We are not able to detect the installed plugin, try locating the Arduino Plugin icon in your system tray, right-click, then select Open plugin.

Verify your board's connection
1.After installing the plugin, you’ll see a page asking you to double-check that your board is properly connected so the connector can be installed. Verify that it is still powered on and click Next.
Note: If you've completed Step 1 in this guide, your board is already set.

Upload the Arduino* connector to your board
1.You’ll be asked to upload the Arduino Connector to your UP² board. Click Upload.

2.Wait about 3 minutes for your board to connect to Arduino Create.

If you find yourself on this "Connecting your board to Arduino Create" screen for than 3 minutes, check your connections (Ethernet, micro USB, power) and try again. If that doesn’t work, try these troubleshooting tips:
◦Completely restart your UP² board by removing the power supply and the micro USB cable. Then power it back on. Wait a couple of minutes for it to boot, then try to connect to Arduino Create again.
◦If your host computer has Windows*, minimize all windows to make sure you haven’t missed a pop-up message asking you to install a driver.
◦Force a "hard refresh" on the Arduino web page. For example, if you’re on Chrome*:
◦For Windows, press Ctrl+Shift+R.
◦For macOS*, hold Shift and click the Reload button.

Answers

  • TatsujiShimokawabeTatsujiShimokawabe New Member Posts: 4

    My PC is Dell Insprion 15 5000 Series with the same Intel core processor as Intel and AAEON UP square. I know the Device Manager of my friend's NEC Windows10 PC can show USB COM port of UP Suquare. Must I buy a new PC that is approved by Intel?

  • ApeiChenApeiChen New Member, Moderator, AAEON Posts: 9 mod

    Hi @TatsujiShimokawabe san,

    First, I want to check some information with you.
    I don't know what windows 10 version you installed.
    Do you install the Win10 image on UP community? Or..Could you kindly provide what version Win10 you used?

    Second. Have you installed Win 10 drivers?
    If you haven't installed it, please help to install it first for further checking.
    You can refer it from below link.
    https://downloads.up-community.org/download/up2-windows-10-drivers/

    Thank you very much.

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