OS doesn't load

Hello,

We are packaging machine manufacturers and we are using UP Squared Pro 7000 with CODESYS Runtime as SoftPLC controller. We are still in tryout phase and this morning when I powered up the machine, it did not work. The noticeable symptom was the network was down. I, then remove it from the machine ad powered up. All I could see was the BIOS password prompt. I reinstalled the OS (Ubuntu for Intel IoT platforms - Intel® Atom® X7000E Processors Series - Ubuntu Server 22.04 - https://ubuntu.com/download/iot/intel-iot). The installation was completed with no errors. Once prompted, I removed the USB stick and rebooted the PC. And, again, all I could see was the BIOS password prompt.

I disconnected RTC battery and let it powered off for couple of hours. Reconnected battery and powered on. Once again, all I could see was the BIOS password prompt.

What could be the issue(s). How to toroubleshoot it?

Thank you,

F.

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