Installation drivers problem

Francesco Ippolito

Hello, I have a problem with the drivers installation. I have downloaded the 64 bit drivers from the community downloads (tried with 32bit too:same results), extract the folder into desktop, but if I select install doesn't work, I obtain the following message:
"The requested operation failed, A system reboot is required to roll back changes made".

What I have to do to resolve this issue ?.

P.S.: the solution provided here doesn't work:
https://up-community.org/forum/ms-windows/717-installation-of-win10-64-step-1-drivers-fails

Since I don't think I am the only one having this problem a tutorial about the solution could help a lot. Thank you guys.

Jacky Kuo

Hi,
Which OS are you using? Windows 10 x64?

Francesco Ippolito

Yes, Windows 10 Pro 64bit.
I have found that if I install the drivers with a mass storage plugged I have "this issue". If I reinstall W10 without it I have no problem.

Jacky Kuo

Thank for the sharing.
When I get a board I will also try it and input if we find something abnormal. :ohmy: