R200 Camera not detected by UP Board

Karthik

Hi,

I received my new intel robotic kit yesterday and I followed all the instructions here: https://01.org/developerjourney/recipe/intel-realsense-robotic-development-kit . But the board does not recognize the camera. There is no /dev/video* on the system. lsusb does not show anything as connected. Please let me know if this points to a faulty hardware.

lsmod | grep -q uvcvideo && echo "Kernel module foundlsmod | grep -q uvcvideo && echo "Kernel module found."
Kernel module found.

ls /dev/vi*
ls: cannot access '/dev/vi*': No such file or directory

robot@robot:/opt/ros/kinetic/share/realsense_camera$ sudo modprobe uvcvideo

uname -r
4.4.0-2-upboard

Here is the output from dmesg.
robot@robot:/opt/ros/kinetic/share/realsense_camera$ sudo dmesg | tail -n50
[ 6.429320] audit: type=1400 audit(1483761819.460:6): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=759 comm="apparmor_parser"
[ 6.430515] audit: type=1400 audit(1483761819.460:7): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/lightdm/lightdm-guest-session" pid=758 comm="apparmor_parser"
[ 6.430544] audit: type=1400 audit(1483761819.460:8): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/lightdm/lightdm-guest-session//chromium" pid=758 comm="apparmor_parser"
[ 6.435185] audit: type=1400 audit(1483761819.464:9): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/cups-browsed" pid=765 comm="apparmor_parser"
[ 6.435383] audit: type=1400 audit(1483761819.464:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/snapd/snap-confine" pid=764 comm="apparmor_parser"
[ 7.264244] i2c i2c-0: i2c read failed
[ 7.581669] IPv6: ADDRCONF(NETDEV_UP): enp1s0: link is not ready
[ 7.626280] r8169 0000:01:00.0 enp1s0: link down
[ 7.626285] r8169 0000:01:00.0 enp1s0: link down
[ 7.626394] IPv6: ADDRCONF(NETDEV_UP): enp1s0: link is not ready
[ 9.197402] r8169 0000:01:00.0 enp1s0: link up
[ 9.197431] IPv6: ADDRCONF(NETDEV_CHANGE): enp1s0: link becomes ready
[ 429.082584] media: Linux media interface: v0.10
[ 429.100828] Linux video capture interface: v2.00
[ 429.126723] uvcvideo: module verification failed: signature and/or required key missing - tainting kernel
[ 429.128030] usbcore: registered new interface driver uvcvideo
[ 429.128038] USB Video Class driver (1.1.1-3-realsense)
[ 715.355708] xhci_hcd 0000:00:14.0: port 0 resume PLC timeout
[ 733.529406] xhci_hcd 0000:00:14.0: port 0 resume PLC timeout
[ 800.328064] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 800.348323] usb 2-1: New USB device found, idVendor=8086, idProduct=0a80
[ 800.348341] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 800.348352] usb 2-1: Product: Intel RealSense 3D Camera R200
[ 800.348361] usb 2-1: Manufacturer: Intel Corp
[ 800.348368] usb 2-1: SerialNumber: SN_2431001013
[ 800.352869] uvcvideo: Found UVC 1.10 device Intel RealSense 3D Camera R200 (8086:0a80)
[ 800.361497] uvcvideo: Found UVC 1.10 device Intel RealSense 3D Camera R200 (8086:0a80)
[ 800.366297] uvcvideo: Unable to create debugfs 2-2 directory.
[ 800.367679] input: Intel RealSense 3D Camera R200 as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.2/input/input7
[ 800.370139] uvcvideo: Found UVC 1.10 device Intel RealSense 3D Camera R200 (8086:0a80)
[ 800.375455] uvcvideo: Unable to create debugfs 2-2 directory.
[ 800.376641] input: Intel RealSense 3D Camera R200 as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.4/input/input8
[ 802.199835] usb 2-1: USB disconnect, device number 2
[ 804.636414] usb usb2-port1: Cannot enable. Maybe the USB cable is bad?
[ 858.251124] usb 2-1: new SuperSpeed USB device number 3 using xhci_hcd
[ 858.274840] usb 2-1: New USB device found, idVendor=8086, idProduct=0a80
[ 858.274852] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 858.274858] usb 2-1: Product: Intel RealSense 3D Camera R200
[ 858.274863] usb 2-1: Manufacturer: Intel Corp
[ 858.274868] usb 2-1: SerialNumber: SN_2431001013
[ 858.279594] uvcvideo: Found UVC 1.10 device Intel RealSense 3D Camera R200 (8086:0a80)
[ 858.287037] uvcvideo: Found UVC 1.10 device Intel RealSense 3D Camera R200 (8086:0a80)
[ 858.290680] uvcvideo: Unable to create debugfs 2-3 directory.
[ 858.291813] input: Intel RealSense 3D Camera R200 as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.2/input/input9
[ 858.293709] uvcvideo: Found UVC 1.10 device Intel RealSense 3D Camera R200 (8086:0a80)
[ 858.297782] uvcvideo: Unable to create debugfs 2-3 directory.
[ 858.298565] input: Intel RealSense 3D Camera R200 as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.4/input/input10
[ 858.798815] usb 2-1: USB disconnect, device number 3
[ 1215.129883] xhci_hcd 0000:00:14.0: port 0 resume PLC timeout
[ 1219.536023] usb usb2-port1: Cannot enable. Maybe the USB cable is bad?


I do not have a windows system to test the camera, but when connected to my macbook I do see the camera in the usb connections.


Thank you for your help
Karthik

Karthik

The issue was with the cable.. I was using the cable that was provided as part of the kit so had assumed it to be of good quality. Apparently now. Once I replaced the cable the camera is now working.

Thanks

Aling

Thanks for letting us now. We do test the cable compatibility before we include it into the kit. We will collect more feedback from the users. Appreciating your information.