BIOS file on my board - UPW1AM21.BIN
Tried next OS to installing: Ubuntu 18, 20, Win 10, Ubilinux.
On start installation process of any OS, after select install option:
in Ubuntu - i see on monitor string "... SGX is disabled by BIOS";
in Windows i see OS logo;
in Ubilinux i see nothing - only black screen.

In any this cases board after this is reboot. And this is continues constantly.

How i can install OS to this board? And what OS is worked fine on this board?

P.s.: Wiki on https://github.com/up-board/up-community/wiki/Setup is learned...

Why would this problem only happen sometimes when booting?

I see several other posts with a very similar issue, but no solutions. There was a suggestion that it was a low CMOS battery, but that did not seem to help others, or my situtation.

Thank you
Buddy E

The LTE connection works but I have problem with GPS
Using minicom as suggested in the forum I have issued the command AT+QGPS=1 in order to enable GPS but I get an error (ERROR output response)

How can I debug it?

Is it required a second antenna in order to be connected to the GPS input of the EG-25G module?

Best Regards
Stefano

Hello, I am currently facing a problem while rebooting UpXtreme. When I start UpXtreme, there is no problem even though the Zyxel Router is plugged in, but when I want to reboot, it does not pass the loading screen because the Zyxel Router is plugged in. When I unplug the Zyxel cable, the process continues. So when I want to restart UpXtreme, I have to unplug and plug in the Zyxel.

I examined the BIOS settings, but the problem was not resolved.

Has anyone encountered this problem before and have any suggestions for a solution?

Zyxel Router: https://www.zyxel.com/tr/tr/products/mobile-broadband/4g-lte-portable-router-wah7601

We have an issue with an UP Xtreme board
Board link : https://www.aaeon.com/en/p/up-xtreme-compact-embedded-board-whiskey-lake

This is the first time our team dealing with this Board
Yesterday, the board was running normally, powered by a standard AC/DC adopter with the output of 48V,2A , in our lab.

An engineer Flashed The Whisky lake Built BIOS (Built from Tianocore code) through "flashrom" on Ubuntu Machine. Suddenly the Machine gets Hung, and the Engineer tried to restart the board from the board itself but it didn't work. so finally engineer did power cycle(turned off the power supply).

when the engineer turned on power supply the board is in idle condition, and the fan not spinning. so engineer disconnected the CMOS and connected back even though board not booting up.

we approached one of my Hard Debug Engineer, so to perform/check the board condition he needed schematic diagrams with all the components values presented in the sheet. so can i get those documents ?

Do you have an idea how to fix this behavior?

This is a picture of a failed boot with a screen connected:

Edit: I have already tried to upgrade the BIOS version to the latest available but with no success.

The device in questions appears to be USB HighSpeed port 8, which is assigned to the M.2 (2230 E-key) header. I do not have anything connected to that header on any of the systems, but they all show the same error.

Any clue as to what's going on here?

I just received my UP Xtreme Edge Compute and purchased the Wifi kit. I have looked on the forum and wiki for installation instructions but have not found anything. Are there instructions or at least some pictures for the installation?

Thanks.

A version of this display that runs at 60Hz worked fine on the UP Xtreme. But at 120Hz refresh rate it jitters.

I reset the BIOS settings to default, but that did not fix the jitter. Like I said, the display jitter is visible in the BIOS screens, so I don't think this is a driver problem.

How do we fix the jitter on the display?

Please help! We need to run the HLK tests as soon as we can, but the jitter is making it impossible.

The linked zip file has reports from CPU-Z and Intel System Support Utility for both the UP Xtreme and the 7th Gen Intel PC.

https://drive.google.com/file/d/1ReEgkAnZASW6WoWGTyqTjl_1Dr5xVHvT

recently, I needed a faster operation, so I bought up extreme.
(ubuntu18.04, kernel Linux upxtreme-UP-WHL01 5.0.0-1-generic)
link : https://wiki.up-community.org/Ubuntu_18.04#Install_Ubuntu_kernel_5.0.0_from_PPA_on_Ubuntu_18.04
i expected batter than UPboard. but I can currently communicate with SPI at a speed of 2MHz.
When the communication speed is increased(more than 2MHz), data corruption or shift occur.
I tried applying lowlatency as well, but it failed(same problem).

The development board(STM32F4) is directly connected on the 40pin header, and there is no communication problem in the upboard.

setting value
data length is more than 100byte.
spi mode : SPI_MODE_0
bits per word : 8bits
SPI_IOC_RD_LSB_FIRST : 0x01

Two things i have noticed is that in the BIOS there is no mention of PWM, along with this the /sys/class/pwm folder is empty.

We have an issue with an UP Xtreme board UPX-WHLI7-A20-16064.
We have already used this board a few time without any issue.

Yesterday, the board was running normally, powered by a standard 19V AC adapter, in our lab.
An engineer came close to the fan and the cooler with his hand (without touching it) to feel the temperature. Then the board suddenly shut down as the engineer felt a brief electric discharge. Probably an electrostatic discharge from the metal radiant on the cooler.

Since this moment, it is impossible the turn on the board.
When we push the ON button, the fan doesn’t turn (yet sometimes it briefly turns), the USB ports have no power, and the HDMI display is black (Ubuntu is on the board).
Even if the board seems completely not running, if we let the power supply and press the ON button, we can feel that the cooler is hotter and hotter, so something is still happening.

We tried to disconnect the CMOS battery for a few minutes and reconnect it, then tried to power on, but it failed.

Could you give us some support regarding this issue ? Should the board sent back to UP ?

I contacted the UP Store support and they asked me to post my issue here.

Thanks,
Alexis

Is it supposed to have linux preinstalled?
When I go in the bios setup screen I do not see eMmc boot device.
Best Regards,
Stefano

I've used UP Xtreme i11 for some time and then it suddenly stopped working.
It won't power up anymore.
Is there a known problem with it?
Is there a way to diagnose it?

Regards,
Tal

OS: ubuntu 18.04
kernel: 5.4.65 RT (I made it after seeing this link: https://github.com/raess1/UPxtreme-RT-kernel)

To explain in detail, if you check the signal through the oscilloscope without connecting the control board to 40pin of UP xtreme after setting the board, you can see that it is normally output.
However, when the existing control board (STM32 F474) is connected, the SPI signal (CLOCK, MOSI, MISO, CS all) is not output.
In /dev, spidev0.0 and spidev0.1 are visible, but when the signal is checked with an oscilloscope, no signal is seen.
After that, SPI communication does not work in any case until the OS is reinstalled.
After reinstallation, some boards are capable of SPI communication (2 units, the same problem recurs when a control board is connected), and some boards still do not (1 unit).

The control board was connected to the existing UP xtreme and used without any problem, and the OS and kernel have not been changed.
There is no history of updating CMOS settings and firmware.

Please let me know how I can solve this problem.

I recently bought the M.2 2230 Wifi Kit for the Xtreme from your shop:
https://up-shop.org/new-m-2-2230-wifi-kit-for-up-squared-up-xtreme.html
but when it is installed in the E-key slot (CN3), the Xtreme system no longer detects my SSD in CN4.

How do I fix this? I need to use both devices!

Thanks

When I connect a device that supports both HS and SS (for instance a Belkin USB 3 hub), it only shows up as a USB 2 hub:

If I connect that same hub to one of the 4 USB ports on the main board it is correctly shown as both a USB 2 and a USB 3 hub:

When I connect a device that only supports SS (for instance a Linksys GbE adapter), it shows up fine on one of the USB ports on the main board:

However, it will not appear at all when plugged into the USB port on the Net Plus:

So bottom line, I can't get USB3 to work at all on the Net Plus. I have tried several different UP Xtreme host systems, all with the same results. The UP Xtreme block diagram shows that PCIe lanes 5~9 are routed to the Docking connector, where the Net Plus is attached. WHL EDS also shows that only lanes 1~6 can be configured for USB3:

Furthermore, Device Manager shows that PCIe lanes 6/7/8 are used for the 4 GbE ports:

Therefore, the USB3 port on Net Plus would have to connect to PCIe lane 5 on the chipset if this has any chance of working.

So in conclusion, there are 3 possible explanations for this:

1. The USB3 port on the Net Plus does not connect to PCIe lane 5 on the chipset.
2. The BIOS on the UP Xtreme does not configure PCIe lane 5 for USB3.
3. My Net Plus is simply broken.

I would really like to know if anyone has been able to get USB3 to work on the Net Plus connected to UP Xtreme. If so, that would rule out option 1 and leave options 2 or 3. But if no-one has been able to make this work then option 3 seems less likely and options 1 or 2 are the likely root cause.

On our Up Xtreme, we want to use the two COM connectors in RS-422 mode.
After configuring the BIOS and following the pinout found in the Quick Installation Guide:

We have managed to send some RS-422 Full Duplex frames using the TX- and TX+ pins but when receiving frames on RX- and RX+ there is only garbage received.

We have checked the signals with a scope, they are clean an the scope is able to correctly decode them in both directions.

@DCleri could you please confirm the pinout and that the RS-422 is functional in both directions with current BIOS?

Could we have the pinout of the DB9 connector on the chassis to confirm the correct wiring please.

Thanks.

We recently acquired an UP Xtreme and are searching for documentation on how to configure and use the COM port (especially the RS485 and RS232)...
Unfortunately we did not find a lot of info... We found on the UPC but nothing about UP Xtreme and are going in circles...
So how can we configure and use those ports?

Thanks a lot

Is that expected behavior or is there some setting (BIOS or OS) that needs to be adjusted for this to work?

When I remove the Net Plus card, wake from S3/S4 works correctly.

Anyone have that same experience? Is there a solution or workaround available?

we experience problems with an upXtreme board that we bought about 10 months ago.

Over the last couple of weeks did we stumble upon non-reproducible network problems, which arose every few hours to every couple of days.
Network connections dropped completely, sometimes when the upXtreme was under load, sometimes when it was idling.
This got more and more frequent, even to the point, where not only the connection dropped, but the network adapters were not even recognized by the operating system anymore.

First we thought about a software problem, so we reinstalled everything, tried different operating systems etc. None of that helped.

A few days ago did we encounter new problems, not only did the network devices stop working, but the whole upXtreme board started crashing.
However: We found a way to reproduce the crashes. When one of the USB ports at the back of the upXtreme board is being used, slightly touching the device that is plugged in, near the USB port, crashes the upXtreme board.

This is independent of the USB device plugged in. It happens with USB sticks, keyboards etc.

All in all do we suspect a problem of the upXtreme itself at this point, and not a software problem.
Furthermore is the board unusable at this point, the crashing / network dropping happens at least every few hours, so this is nothing we can work with.

How should we proceed about those issues?

Regards,
Jonni

Is it possible to use Mini PCI Express based WIFI module in the "1x mPICe (1x PCIex1 (option mSATA), 1x USB2.0) with SIM" slot?

I have some troubles with the USB3.0 header (CN15 on the schematics) and the RJ45 port (CN8), Intel i219. With the pre-installed ubuntu distro that came with the board, the USB3.0 port has extremely poor read/write speeds (e.g. 65 kb/s when trasnferring 2.7MB pdf to the file from internal storage to external SSD, Samsung MU-PA2T0B). Another issues is with the ethernet performance, where I only get 10Mbit interface in ubuntu and thus the download/upload speedsare poor. In the datasheet it is stated that both are Gbps ports. Is there any drivers missing or anything that I can do to fix this?

If I plug the SSD to USB3.0 port CN14, the read/write speeds are excellent. Same thing when using RJ45 port CN7, the connection reads as 1Gbit.

Best regards,
Jacob

Any suggestions?

i use correct power(UP Xtreme (wide range 13+ to 60V): 19V3.42A PSU).

I tried to recover CMOS according to the contents of the wiki(https://wiki.up-community.org/FAQs#Not_Booting_or_Powering_up) , but it failed.

I am wondering if there is any further way I can try to recover, or if I need to send a repair.

Even when the computer "did nothing" for some time, it became pretty warm.
I did not even started any computations on Movidius.
I can always put a fan on it but the whole point of the purchase was NOT to have any moving parts.

Do other users have similar problem?

Regards,
Darek

Regardless of whether those pins are configured as input or output, they will always behave as inputs, i.e. it appears the selection from the BIOS settings is not transferred to the MAX V FPGA:

00000220 ::: UP Xtreme FPGA: Platform ID = 0101, Firmware ID = 1020, Func En = 4300, GPIO Dir = 068362b7
00000221 ::::: UP Xtreme: HAT pin 7 [ADC0] configured as pass-through.
00000222 ::::: UP Xtreme: HAT pin 27 [I2C0_SDA] configured as pass-through.
00000223 ::::: UP Xtreme: HAT pin 28 [I2C0_SCL] configured as pass-through.
00000224 ::::: UP Xtreme: HAT pin 3 [I2C1_SDA] configured as pass-through.
00000225 ::::: UP Xtreme: HAT pin 5 [I2C1_SCL] configured as pass-through.
00000226 ::::: UP Xtreme: HAT pin 19 [SPI_MOSI] configured as output.
00000227 ::::: UP Xtreme: HAT pin 21 [SPI_MISO] configured as input.
00000228 ::::: UP Xtreme: HAT pin 23 [SPI_CLK] configured as output.
00000229 ::::: UP Xtreme: HAT pin 24 [SPI_CS0] configured as output.
00000230 ::::: UP Xtreme: HAT pin 26 [SPI_CS1] configured as output.
00000231 ::::: UP Xtreme: HAT pin 8 [UART1_TX] configured as output.
00000232 ::::: UP Xtreme: HAT pin 10 [UART1_RX] configured as input.
00000233 ::::: UP Xtreme: HAT pin 11 [UART1_RTS] configured as output.
00000234 ::::: UP Xtreme: HAT pin 36 [UART1_CTS] configured as input.
00000235 ::::: UP Xtreme: HAT pin 12 [I2S_CLK] configured as input.
00000236 ::::: UP Xtreme: HAT pin 35 [I2S_FRM] configured as input.
00000237 ::::: UP Xtreme: HAT pin 38 [I2S_DIN] configured as input.
00000238 ::::: UP Xtreme: HAT pin 40 [I2S_DOUT] configured as output.
00000239 ::::: UP Xtreme: HAT pin 13 [GPIO5] configured as input.
00000240 ::::: UP Xtreme: HAT pin 15 [GPIO6] configured as input.
00000241 ::::: UP Xtreme: HAT pin 29 [GPIO11] configured as output.
00000242 ::::: UP Xtreme: HAT pin 31 [GPIO12] configured as output.
00000243 ::::: UP Xtreme: HAT pin 33 [GPIO13] configured as output.
00000244 ::::: UP Xtreme: HAT pin 37 [GPIO15] configured as input.
00000245 ::::: UP Xtreme: HAT pin 16 [GPIO19] configured as output.
00000246 ::::: UP Xtreme: HAT pin 18 [GPIO20] configured as output.
00000247 ::::: UP Xtreme: HAT pin 22 [GPIO21] configured as output.
00000248 ::::: UP Xtreme: HAT pin 32 [GPIO25] configured as output.

I also took electrical measurements to confirm that I2S_CLK and I2S_FRM are configured as inputs.

Am I doing something wrong or is this an issue with the BIOS?

When we start the board it always boots to the UEFI Interactive Shell 2.2 instead of booting to Ubuntu. Are we missing something? Is there a way to load Grub from the UEFI Shell?

Thanks in advance and best regards
Sebastian

I've been having similar problems with two Xtremes. I've installed both server and desktop in a couple different configurations each based upon what seemed reasonable. I allowed the installers to set partitions automatically and use the whole disk. The 64GB mmc was selected each time. Following installation and reboot, neither eMMC nor Ubuntu was available to select as a boot source. None of the listed devices that could reasonably have been aliased for the eMMC have resulted in a successful boot.

"We have ordered two set of Xtreme with chassis, with Ubuntu 18.04 and OPENVINO preinstalled. Onset can boot and run normally as expected, the other set cannot boot. The issue is: red Ubuntu background color appeared after powered up, stays ~5sec then goes to black screen.
我们这次一共购买了两套带机箱的Xtreme，预装Ubuntu 18.04 and OPENVINO，一套可以正常启动运行, 其中另外一套不能正常启动，表现为: 电源打开后出现Ubuntu红色，约5~10秒后消失，屏幕黑色变成黑色。 "

This is marked UPX-EDGEI3-A10-0864-F01
8GB RAM 64 GB eMMC

Any suggestions appreciated,

Thanks

Poole

Sincerely,

Attached is the dmesg in case that helps:

I've noticed an apparent issue with UP Xtreeme CPU fan not speeding up when CPU temperature increases on Ubuntu 19.10 (stock 5.x kernel) and 18.04 (running 5.x kernel from ppa:aaeonaeu/upboard). In both cases, I was able to push the core temperature to a steady 93-94C range using a CPU stress test (stress-ng) but the CPU fan was still barely spinning. Good for noise control, bad for temperature control. The numbers in /proc/cpuinfo seem to indicate that cores' clocks are being throttled.

The lm-sensors package could not find any CPU fan controls.

Has anyone run into similar issues or knows of possible workarounds?

Thanks,
Roman

I've noticed an apparent issue with UP Xtreme CPU fan not speeding up when CPU temperature increases on Ubuntu 19.10 (stock 5.x kernel) and 18.04 (running 5.x kernel from ppa:aaeonaeu/upboard). In both cases, I was able to push the core temperature to a steady 93-94C range using a CPU stress test (stress-ng) but the CPU fan was still barely spinning. Good for noise control, bad for temperature control. The numbers in /proc/cpuinfo seem to indicate that cores' clocks are being throttled.

The lm-sensors package could not find any CPU fan controls.

Has anyone run into similar issues or knows of possible workarounds?

Thanks,
Roman